Duchess Smith

Duchess is a world traveler, avid reader, and passionate writer with a curious mind.

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8 Real Reasons Your Digital Marketing Strategy Isn’t Working

You're publishing online, posting frequently, and advertising, but nothing seems to be taking hold.  Leads are cold, website traffic is flat, and return on...

Seven Steps For New Businesses To Develop A Scalable Marketing Plan

Startups tend to balance growth with limited means. A scalable marketing strategy fills in the gap—allowing your efforts to scale with you. The following...

Content Marketing On A Budget: 5 Strategies That Work

Startups and small teams think that content marketing is a costly venture. But it does not have to be financially draining using the right...

No More ‘Press 1 for Service’ — Here’s How to Reinvent Customer Calls

Few things irk customers more in today's busy world than automated telephone menus. Interminable delays, robotic messages, and seemingly interminable options squander time and...

I Set My House on Fire — and Learned a Leadership Lesson That Changed My Life

A crisis was what it took to teach me to see a bigger reality of leadership. After a careless act of mine caused a...

‘Beyond Our Wildest Dreams’: Founder Raises $30M to Help Local Bookstores Thrive

In a time when giants like Amazon rule, it appears to be rough times for independent bookshops. But one website, Bookshop.org, bucked the trend...