Duchess Smith

Duchess is a world traveler, avid reader, and passionate writer with a curious mind.

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Most successful entrepreneurs pull back — And Here’s Why You Should, Too

In the go-go era of building businesses, success is traditionally perceived as all about working endlessly. But some of the most high-performing founders are...

8 Real Reasons Your Digital Marketing Strategy Isn’t Working

You're publishing online, posting frequently, and advertising, but nothing seems to be taking hold.  Leads are cold, website traffic is flat, and return on...

Seven Steps For New Businesses To Develop A Scalable Marketing Plan

Startups tend to balance growth with limited means. A scalable marketing strategy fills in the gap—allowing your efforts to scale with you. The following...

Content Marketing On A Budget: 5 Strategies That Work

Startups and small teams think that content marketing is a costly venture. But it does not have to be financially draining using the right...

No More ‘Press 1 for Service’ — Here’s How to Reinvent Customer Calls

Few things irk customers more in today's busy world than automated telephone menus. Interminable delays, robotic messages, and seemingly interminable options squander time and...

I Set My House on Fire — and Learned a Leadership Lesson That Changed My Life

A crisis was what it took to teach me to see a bigger reality of leadership. After a careless act of mine caused a...